Western Dental & Orthodontics at 2177 Las Positas Court in Livermore, California

Customer Reviews about Western Dental & Orthodontics

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  The staff is extremely rude, the doctor has no intrest in the patients, waited for an hour and a half just to sit for three minutes and get my teeth poked at. There almost nobody in the office I was the only patient there and there was no reason for that long of a wait with the amount of people they had it could have been a 30 minute job I'm extremely displeased and would not recommend you waste your time here
  November 10, 2017

  by Nate Kopti
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  Wait one hour outside & one hour in doctor office, finally during procedure, they say there s additional cost cause of this, do u want to continue...really! It is ripping you off.
  November 09, 2017

  by Fawad Haidary
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  I should have read the reviews before taking my kids here. It is terrible. I had ortho exams and dental cleanings scheduled. The staff was super confused and I spent all day there. I was there from 10 am to 3 pm for cleanings and two fillings. It was crazy. After much confusion from the staff and a confused and unprofessional ortho consult- I tried to pay and they didn't have my bill ready or even knew what I needed to pay. I left and the next day billing is calling me saying they are sending the bills to collection. The person on the phone was super rude (Marlon) and I told him the bills were incorrect and he told me I needed to pay my debt. I asked him for a breakdown of services done so I could tell him where it was incorrect and he said I had to go in person back to the dentist office because he did not have a break down of what was done. Then he just kept repeating that I owed this debt and needed to pay. Really really unprofessional and absurd. I posted a recommendation for orthos on Livermore's Rants and Raves fb page and got very good recommendations which I will be pursuing. I also had ppl comment warning not to go to Western Dental. Don't!! It's awful all around!
  June 19, 2017

  by Krissy Mahan
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  This dentist place is pathetic from the front office staff to the dentist. My parents needed to have dentures, but the staff made them come to the office at least 4 times and did no service. Every time my parents showed up to the appointment they had a lame excuse like the insurance was going through so they will have to pay it from the pocket, they would send the appointment date and time via text message, but when my parents got there, they will say that was not the time which the appointment was scheduled. The front staff is so unprofessional and rude. Also, they don't do what the treatment, which appointment is given for. They waste precious time. Avoid choosing this dental place for your family. Give your business to someone who will appreciate and understand.
  March 31, 2017

  by Priya Kothari

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About Western Dental & Orthodontics in Livermore